Welcome to Pulisync! These Terms of Service (Terms) govern your use of Pulisync’s digital payment, communication, and resource management platform. By accessing or using Pulisync, you agree to comply with these Terms of Service. If you do not agree to these Terms, you must stop using our services immediately.
1. Definitions
For the purpose of these Terms of Service:
- “Pulisync“ refers to the online platform, software, website, and services operated by PuliKidz
- “User“ refers to anyone accessing or using Pulisync, including parents, school administrators, and third-party service providers
- “Services“ refers to all digital payment processing, communication, resource booking, and account management features offered by Pulisync
- “Content“ includes text, images, videos, software, and other materials available on Pulisync
- “Third-Party Services“ refers to external payment processors, hosting providers, and integrations that interact with Pulisync.
2. User Accounts & Responsibilities
2.1 Account Registration
- Users must provide accurate and complete information when signing up
- Users under 18 years of age require parental or legal guardian consent
- Pulisync reserves the right to verify user identities and deny registration if necessary.
2.2 Account Security
- Users are responsible for maintaining account confidentiality
- Multi-Factor Authentication (MFA) is recommended for additional security
- Users must immediately report unauthorized access to hello@pulikidz.com
2.3 Prohibited Activities
Users may not:
- Use Pulisync for illegal or fraudulent transactions
- Engage in unauthorized access, hacking, or data scraping
- Use automated scripts, bots, or exploits to interfere with our services
- Upload or share harmful, defamatory, or offensive content
- Violate any applicable laws or regulations.
Violations may result in account suspension or termination.
3. Services Provided
Pulisync offers the following key services:
3.1 Payment Processing
- Users can make payments for educational fees, school activities, and resource bookings
- Payments are processed via third-party providers (Stripe, PayPal, Razorpay)
- Users must ensure sufficient funds for transactions
- Transaction fees may apply based on payment method.
3.2 Communication & Notifications
- Users receive real-time notifications for payments, bookings, and system updates
- Messages between parents and school administrators are securely stored
- Pulisync is not responsible for miscommunication between users.
3.3 Resource Management
- Users can book and manage school facilities (e.g., meals, extracurricular activities)
- Double bookings or cancellations are subject to availability policies set by schools
- Pulisync reserves the right to restrict access to overbooked services.
3.4 Reporting & Analytics
- Administrators have access to detailed financial reports, transaction history, and student activity logs
- Data analytics tools help schools optimize resources and improve decision-making.
4. Payment Terms & Refund Policy
4.1 Payment Authorization
- Users authorize Pulisync to process payments using their selected payment method
- Transactions are final unless eligible for a refund (see Section 4.3).
4.2 Transaction Fees
- Certain transaction fees may apply based on the chosen payment method
- Any additional fees imposed by banks or third-party payment processors are non-refundable.
4.3 Refund Policy
Refunds are subject to the refund policy set by each educational institution
Eligible Refunds
- Overpayment
- Erroneous charge
- Service cancellations due to system error
Non-Refundable Transactions
- Completed payments for school service
- Late payment penalties
- Transaction fees imposed by third-party providers
Refund requests must be submitted to hello@pulikidz.com. Processing times may vary.
5. Service Availability & Interruptions
5.1 System Uptime
- Pulisync aims for 99.9% uptime, but service disruptions may occur due to maintenance, cyberattacks, or third-party provider failures
- Scheduled maintenance will be announced in advance.
5.2 Limitation of Liability
- Pulisync is not liable for service interruptions, financial losses, or data breaches caused by external providers
- Users are advised to keep backup records of transactions for their records.
5.3 Force Majeure
Pulisync is not responsible for disruptions caused by natural disasters, government actions, cyberattacks, or unforeseen circumstances beyond our control.
6. Data Privacy & Security
6.1 Data Protection
- User data is encrypted (AES-256) and stored securely
- Pulisync does not sell or rent user data to third parties
- Payments comply with PCI DSS standards.
6.2 User Rights
- Users can request data deletion or account termination
- Users may opt out of marketing communications.
For full details, see our Privacy Policy.
7. Intellectual Property & Content Ownership
7.1 Ownership
All content, trademarks, and logos on Pulisync are owned by Pulisync. Unauthorized reproduction, modification, or distribution is prohibited.
7.2 User-Generated Content
Users retain ownership of content they upload but grant Pulisync a non-exclusive, royalty-free license to use it for platform improvements.
8. Dispute Resolution & Governing Law
8.1 Resolution Process
- Users must first attempt to resolve disputes through customer support
- If unresolved, disputes may be settled via mediation or arbitration.
8.2 Governing Law
These Terms of Service are governed by the laws of [Insert Jurisdiction]. Any disputes will be handled in [Insert Court/Jurisdiction].
9. Modifications to Terms of Service
Pulisync reserves the right to modify these Terms at any time. Users will be notified via email or platform announcements. Continued use of the service after updates constitutes acceptance of new Terms.
10. Contact Information
For inquiries regarding these Terms of Service, contact us at:
hello@pulikidz.com
03333050039
07852151678